1. Click Forgot Password? above the password field on your organisation's log in page.

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2. Enter your username and click Reset Password.

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3. Check your inbox for a 6-digit verification code.

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4. Key in the code on the verification page and click Next.

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5. Upon successful verification, set a new password according to the password requirements listed.

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6. Click Done. You can now log in to the system with your username and new password.